We will be happy to keep in touch 🙂

You can contact us by filling out the form below and we will get back to you via email no later than 48 hours.
The full list of the most frequently asked questions and the answers to them are listed on our FAQ page.

Frequently asked questions

After placing your order, a confirmation of the order completion will be sent to you by email, along with an order number. You can enter the website and choose “Log in to my account” and then click on “My orders”. There you can see according to your order number the expected receipt of the products. In addition, you will receive an SMS message to your mobile from the shipping company we work with when the shipment is on its way to you.

After selecting the products, filling in delivery details and entering payment details, clicking OK will actually confirm the order and at the same time you will receive an email to your e-mail confirming the placing of the order and all that remains is to wait for it to be received.

All our orders are verified after 1 business day. If you want to cancel the order and you haven’t received it yet, send an email to care@cali.beauty stating your order number and we will take care of canceling it. Regarding changing an order, you should send an email to our address with the products you would like to change and/or add, we will take care of changing the order and a representative will contact you if an additional payment and/or relative refund needs to be made.

All you have to do is send by registered mail the item(s) you want to return to our address: Hampelsim 14, Petah Tikva. Then send the tracking number of the package. Product(s) returned within 14 days of the original purchase including the original receipt, your money will be credited in full using the payment method you used to place the order.

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