Free fast shipping on all orders.
The questions we are asked the most.
We have arranged for you the most common questions and answers that we had the opportunity to answer.
Didn’t find the answer to your question? Not bad! Send us a message with your question on the contact page and we will answer as soon as possible.
To place an order for our products, go to the menu and click the shop button. Select the item you wish to purchase and add it to your shopping cart.
Our website contains a number of products and kits that have been carefully designed for treatment and care. Not sure which products are right for you? Our team of experts will recommend you. To get their recommendation, simply answer our questionnaire here on the site or contact us.
This is our most frequently asked question, which is actually why we started Kali. Most people don’t really know which product or set is best for them. This is where our team of experts comes into play. If you are not sure which product to choose from our range of products and sets, our expert representatives will recommend you.
No need! With us, everything is simple and accessible. Make your beauty and health experience perfect from start to finish. Kali was established to remove from you the waiting time at the beauty salons or the pain at the doctors and to save you high costs for treatments. With us, you will receive the products with the most effective and best ingredients in fast delivery to your home, at no additional cost.
Our online questionnaire will ensure that nothing is missed. Unless you are looking for a doctor or professional advice. Our team specializes in this field, they have the knowledge that allows us to combine several effective products for our customers.
Because everyone has different health or beauty problems, we recommend purchasing a gift card (gift card) on our website, unless you know that person well, and wish to surprise them with a product or set for them, you can choose their address and we will send the items. In any case, you can return or exchange the products after the purchase along with an invoice.
Your products will arrive with a personal information sheet and with precise instructions for use. Consult the instructions for use so that you can enjoy our products and achieve quick results.
Since each response varies from person to person, the timing of results will vary from client to client. In almost all cases it will take at least 3-7 weeks to get an initial result for your current condition and already start to see an improvement.
Our products are not suitable for use during pregnancy or breastfeeding, except on the recommendation of a doctor.
Kali’s products combine natural ingredients and do not cause any unusual side effects, and you can also check the product page for information on allergens and ingredients.
After placing your order, a confirmation of the order completion will be sent to you by email, along with an order number. You can enter the website and choose “Log in to my account” and then click on “My orders”. There you can see according to your order number the expected receipt of the products. In addition, you will receive an SMS message to your mobile from the shipping company we work with when the shipment is on its way to you.
After selecting the products, filling in delivery details and entering payment details, clicking OK will actually confirm the order and at the same time you will receive an email to your e-mail confirming the placing of the order and all that remains is to wait for it to be received.
All our orders are verified after 1 business day. If you want to cancel the order and you haven’t received it yet, send an email to care@cali.beauty stating your order number and we will take care of canceling it. Regarding changing an order, you should send an email to our address with the products you would like to change and/or add, we will take care of changing the order and a representative will contact you if an additional payment and/or relative refund needs to be made.
All you have to do is send by registered mail the item(s) you want to return to our address: Hampelsim 14, Petah Tikva. Then send the tracking number of the package. Product(s) returned within 14 days of the original purchase including the original receipt, your money will be credited in full using the payment method you used to place the order.